Our Agencies

CIS TN Certified Economic Developer graduation program, 2024.

Center for Industrial Services

The Center for Industrial Services (CIS) delivers technical assistance and training to businesses and communities throughout Tennessee. Whether companies want to improve productivity on the plant floor, comply with safety or environmental regulations, sell to a government agency, introduce a new product, or improve economic development potential, CIS can help.

Mission: We help customers achieve their goals.

Services Provided:

  • Manufacturing Excellence
  • Economic Development
  • Government Contracting
  • Energy Efficiency and Environmental Management
  • Health, Safety and Emergency Preparedness
  • Workforce/Workplace Development


Notable Programs:


County Technical Assistance Service

The County Technical Assistance Service (CTAS) provides technical assistance and training to elected and appointed county officials in many areas related to county government including finance, legal, highway, environmental and public safety.

Mission: Promoting better county government through direct assistance to county officials and their associations.

Services Provided:

  • County Government Management
  • Financial/Legal
  • Highway
  • Public Safety
  • Information Technology
  • Environmental
  • Property Assessment


Notable Programs:

CTAS consultant Derrick Woods with drones.

Law Enforcement Innovation Center

The Law Enforcement Innovation Center (LEIC) expands capabilities of law enforcement personnel by providing training that improves the quality of policing. Using the nation’s best instructors and consultants, LEIC develops curricula for courses such as active shooter training, STOP domestic violence, crime scene photography, bloodstain pattern analysis, first-line leadership and supervision, command-level leadership and more.

Mission: To provide innovative, current, and applicable training and assistance to law enforcement professionals and the communities they serve.

Services Provided:

  • Forensic Investigation
  • Law Enforcement Leadership
  • Cultural Competency
  • Domestic Violence Awareness
  • Active Shooter Response
  • Decision Making


Notable Programs:


Municipal Technical Advisory Service

The Municipal Technical Advisory Service (MTAS) provides training and technical consulting to Tennessee’s municipalities and their officials. MTAS offers training programs for city officials, including Certified Municipal Finance Officer, Municipal Court Clerk, Elected Officials Academy and the Municipal Leadership Program

Mission: We work with Tennessee municipalities to improve the lives of those they serve.

Services Provided:

  • Municipal Management
  • Finance and Accounting
  • Human Resources
  • Legal Assistance
  • Public Safety
  • Public Utilities
  • Public Works


NOTABLE PROGRAMS


Naifeh Center for Effective Leadership

The Naifeh Center for Effective Leadership (NCEL) provides training and professional development for leaders at all levels, from emerging supervisors to experienced executives. The Naifeh Center offers many pre-defined and customizable training and partners with the Tennessee Department of Human Resources to provide specialized development for the state of Tennessee employees.

Mission: Empowering effective leaders in Tennessee.

Services Provided:

  • Executive Coaching
  • Customer Service
  • Mentoring
  • Negotiation and Conflict Management
  • Sustainability in Leadership
  • Team building


Notable Programs:


Tennessee Language Center

The Tennessee Language Center (TLC) is focused on language, teaching and services for the public sector, the business community and private citizens. 

Mission: To facilitate intercultural communication through quality language instruction; translation and interpretation services; professional development for interpreters, translators and language instructors; and cultural awareness programs.

Services Provided:

  • World Language
  • Interpretation and Translation
  • Language Training
  • Cultural Training


Notable Programs:


An Initiative of the Insitute for Public Service

Substance Misuse and Addiction Resource for Tennessee

In February 2022, the Substance Misuse and Addiction Resource for Tennessee (SMART) Initiative became a part of IPS. In addition to examining and communicating data and policies related to substance use disorder, the SMART Initiative seeks to empower communities and local governments to combat the overdose epidemic.

Mission: Providing leadership in mitigating the opioid crisis in Tennessee.

Services Provided:

  • Policy Analysis
  • Technical Assistance
  • Data Analysis and Advising