Communications

Chuck Shoopman, Assistant Vice President

Chuck Shoopman is Assistant Vice President of the University of Tennessee’s Institute for Public Service (IPS).  The Institute is composed of five outreach organizations that connect people and solutions to improve the efficiency and performance of businesses and governments across Tennessee.

Brett Howell, Information Specialist II

Brett Howell, communications specialist, holds a master's degree in public administration from Tennessee State University and a bachelor's degree in English/journalism from Tennessee Technological University, where he also received a minor in history. Since joining CTAS he has been responsible for public policy and fiscal analysis, particularly as it relates to how the state budget and proposed legislation impacts county governments statewide. At CTAS, he is the managing editor of Tennessee County News.

Susan Robertson, Information Specialist II

Susan joined the Institute for Public Service in January 2008 after spending three years serving as a communications manager with Scripps Networks. A native of Roanoke, Va., she graduated from East Tennessee State University with a bachelor's degree in communication (journalism).

John Chlarson, Public Works Consultant

Jackson IPS Office ManagerSecretary, Tennessee Stormwater AssociationFormer Education Co-Chair,Tennessee Chapter of the American Public Works AssociationFormer Branch President, West Tennessee Branch, Tennessee Chapter of the American Public Works AssociationB.S., Civil Engineering, Tennessee Technological University, 1983John Chlarson has over 30 years’ experience in a wide variety of engineering applications, having worked for government, industry, and private consulting.

Kim Denton, TCED Director

Kim Denton serves as the Tennessee Certified Economic Developer (TCED) Director for the University of Tennessee Center for Industrial Services.  The TCED Program provides quality training, continuing education and professional development opportunities for economic and community development practitioners and community leaders.Denton came to the university in 2014 as Associate Director in the UT Office of Corporate & Foundation Engagement, which connects industry and foundation partners to opportunities in research, innovation, technology and economic development.  Denton also served as

Nancy Gibson, Administrative Specialist II - Codes

Nancy Gibson has been working at MTAS for eight years in the Municipal Codes Department.  She works with cities and consultants regarding municipal codes and charters. Her duties include reviewing ordinances and compiling lists for inclusion in codes, producing new codes (and revisions) and compiling updates of existing municipal codes for cities.

Keith Groves, Solutions Consultant

            Keith Groves, Resource Program Manager, joined The University of Tennessee, Institute for Public Service – Center for Industrial Services in March of 2005.  The Center focuses on strengthening manufacturing in Tennessee to secure jobs for the citizens of our state.             Prior to joining the Center for Industrial Services, Keith worked in retail sales for 11 years and in manufacturing for 16 years.  During the 16 years in manufacturing, he became involved in Lean Manufacturing and has worked extensively in Lean Manufacturing since 1995.  In 2006, Keith worked in the devel

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