Municipal Technical Advisory Service (MTAS)

Alana Berglund

Dawn McMillen

Abner Oglesby, Consultant

Sharon Rollins, Program Manager III

SHARON ROLLINSEDCATIONMaster of Science in Environmental Engineering, University of North Carolina at Chapel Hill, N.C.Bachelor of Science in Civil Engineering, Virginia Polytechnic Institute, Blacksburg, VA PROFESSIONAL REGISTRATIONS AND AFFILIATIONSRegistered Professional Engineer in Tennessee, North Carolina and VirginiaMember American Public Works Association (APWA)Secretary of TN Chapter APWA since 2003 EMPLOYMENTThe University of Tennessee, Municipal Technical Advisory Service 1984 - presentTechnical Consulting Program Manager: Manage MTAS’ eight technical consultants responsible for

Lisa Shipley, Consultant III

BIOLisa Shipley has been with MTAS for 20 years and is a graduate of the University of Tennessee, Knoxville.  She has worked in the information technology profession for more than 30 years and has implemented many changes in applied technology.  She has worked in the fields of higher education, publishing, marketing, and legal.  She specializes in cyber security, database & systems development, project management, and IT training. 

Chris Shults

Chris Shults is a grants and training specialist at MTAS. Chris joined MTAS in the Knoxville office as the Tennessee Municipal Benchmarking Project Coordinator on September 2, 2014. Chris graduated from the University of Tennessee, Knoxville with a BA in political science in 2008. After completing his bachelor’s degree Chris continued his education and graduated with a Master’s degree in Public Administration in 2010, and received a PhD in Political Science in 2014 from the University of Tennessee, Knoxville.

Becky Smeltzer, Technical Services Librarian

Becky Smeltzer is the Technical Services Librarian for The University of Tennessee Municipal Technical Advisory Service (MTAS). She has spent most of her professional life as a Librarian at the University of Tennessee and with Knox County Public Libraries.  In 2001, she joined MTAS, where her primary focus is in maintaining the content of the MTAS Research and Information Center databases. She is committed to improving staff development, as well as instructional services for her library’s users. Becky holds a Ph. D.

PJ Snodgrass, Training Consultant

P. J. started working at UT in October of 1984 in the Knoxville campus IT department. Before coming to UT she had worked as an IT professional in banking, newsprint, and manufacturing.After several years working in IT she transferred to the Center for Business and Economic Research where she worked on a marketing simulation game with Dr. Ernie Cadotte.Eventually returning to the UT system IT department, she worked with the financial and payroll groups, converted many databases during the Y2K conversion and started writing training materials for the IT systems. P.J.

Richard Stokes, Human Resource Consultant/Office Manager

I joined the staff of The University of Tennessee - Municipal Technical Advisory Service in 1986 as a Municipal Human Resources Consultant.  As an HR consultant, I provide technical HR assistance, training and support to city officials across the state on a wide range of HR issues.  I have written numerous HR articles and technical publications, publish an annual salary and fringe benefit survey of Tennessee municipalities and developed sample policies and forms for city governments. I earned a B.A. in Sociology and General Science from Grinnell College in Grinnell, IA and a M.S.

Jim Thomas, Executive Director

Vita ofJim ThomasPROFESSIONAL EXPERIENCEThe University of Tennessee Municipal Technical Advisory Service (MTAS)            Knoxville, Tennessee                                                                                                                                          2011 to present  Serve as executive director of an agency of the UT Institute of Public Service, which, through a statewide staff of management and technical consultants and administrative support personnel, provides technical consulting, research and training to municipal governments in Tennessee.City of Goodlett

Brett Ward, Utility Operations Consultant

Brett received a BS in Agriculture from UT in 1979.  He spent 15 years farming in Loudon and Monroe Counties, 8 of those years owning and operating a Grade A dairy farm.  Brett's agricultural experience uniquely qualifies him for providing biosolids land application assistance to Tennessee Cities and Counties. Brett holds Tennessee Grade 4 certifications in Wastewater and Water Treatment and Grade 2 Collection System certification.

Rick Whitehead, Assistant Director

Rick Whitehead is the assistant director for MTAS and works in the Knoxville office.  Before being appointed to the assistant director position in November 2012, Rick served as a municipal management consultant for MTAS.  As a field consultant, he worked an assigned territory in southwest Tennessee that included all of the cities located in Chester, Hardeman, Haywood, Fayette, Humphreys, Perry, Shelby, and Wayne Counties.   Rick has been with MTAS since February of 2004.Prior to joining MTAS, Rick served as a city manager in Tennessee and as a city attorney and city manager in Alabama.

Dennis Wolf, Fire Management Consultant

Dennis Wolf is the fire management consultant for MTAS.  He joined MTAS on August 1, 2011.  Dennis joined the fire service as a volunteer firefighter in 1974.  Before coming to MTAS, he served for over 34 years with the Germantown Fire Department, the last 15 years as Germantown’s fire chief and emergency management director.EDUCATIONMaster of Science in Fire Service Leadership from Grand Canyon University in Phoenix, AZBachelor of Professional Studies in Fire Administration from the University of Memphis, Memphis, TNExecutive Fire Officer Program, National Fire Academy, Emmitsburg, MD PRO

Dale Wolfe, Business Manager

Dale was born in NW Iowa, moved to Wheaton, IL (about 40 miles from Wrigley Field) for high school & junior college. He moved to Tennessee in 1970 to attend Bryan College in Dayton, TN. He flew to Alaska in 1979 for a 6-month trip which lasted 11 years! Google "One Man's Wilderness, Dick Proenneke" to understand why he stayed so much longer. Meeting Dick (picture attached), adventuring all over this beautiful state, working in the oil industry as an accountant, and promoting concerts were my passions.

Steve Wyatt, Utility Operations Consultant

Steve has a Grade IV Water Treatment License, Grade IV Wastewater Treatment License and a Grade II Distribution License from the State of Tennessee. He has also worked in Natural Gas and Propane supply.  

Brad Harris, Finance and Accounting Consultant

Brad came to MTAS in 2012 after 5 years as the Finance Director for the City of Athens, TN. Before that he served as the Finance Director for Rhea County, TN.  Previously he worked for CPA firms in the Chattanooga and Tullahoma areas.  He has been a CPA since 2000.  He is married to the stunningly gorgeous Beth Harris and has two incredible daughters. Hannah is 24 and lives in Pulaski, TN where she operates a video and photography business (yes, she would be happy to do your work).

Gary Jaeckel, Municipal Management Consultant

Gary is a Management Consultant based out of the Nashville office.  He works with 44 cities, mostly in upper Middle Tennessee including cities in Stewart, Houston, Montgomery, Dickson, Cheatham, Robertson, Sumner, Wilson, Trousdale, Macon and Smith Counties, along with the City of Columbia.  Gary came to work for MTAS in September, 1999 and has lived in Hendersonville more than 14 years.  Prior to coming to MTAS Gary worked in Illinois cities for nearly 14 years, moving from the Chicago suburbs of Elmhurst to Streamwood as an Assistant to City Managers; to Forsyth and Dwight where he was t

Armintha Loveday, Administrative Specialist II - Consulting

I have worked at MTAS for over 35 years.  My job as an administrative support person is constantly changing and challenging.  The MTAS Consultants rely on me to help them help the Tennessee cities.  I enjoy talking to city officials and have become friends with many of them through the years.  There is probably no administrative job that I have not tackled at one time or another. 

Kelley Myers, Municipal Codes Coordinator

Kelley joined MTAS (Knoxville) on November 4, 2013, as the Codes Coordinator.  Prior to this, she worked as a paralegal in a private litigation law firm, focusing primarily in the areas of insurance defense and plaintiff personal injury/medical malpractice.  She obtained a Bachelor of Arts degree in English from UTK in 1990.  To compliment this, she obtained her paralegal certification in 2005, as well as her advanced certification in 2006.  She is very active in the Smoky Mountain Paralegal Association, currently serving as the 2014-2015 President, and instructing the Communications secti

Ronnie Neill, Municipal Management Consultant

Ronnie Neill has been a Management Consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS) in West Tennessee since 1993. The cities that he serves in West Tennessee are in Tipton, Shelby, Hardeman, McNairy, and Hardin counties. In addition to his role as a management consultant, he also serves as the Secretary of the Tennessee Public Risk Management Association, a statewide association of city and county public risk managers.Ronnie's career began in Fayette County as a Youth Services officer for the Fayette County Juvenile Court.

Warren Nevad, Municipal Management Consultant

Warren Nevad has over 25 years’ experience in municipal management in Florida, Georgia and Tennessee. Since 1999 he has served as a Municipal Management Consultant for the University of Tennessee Municipal Technical Advisory Service (MTAS). He provides technical assistance to 48 cities in Tennessee. Warren received his master’s degree in public administration from Florida Atlantic University in 1992. He also earned a bachelor’s degree in business administration from the University of Georgia in 1987.

Margaret Norris, Municipal Management Consultant

Margaret Norris is a Municipal Management Consultant for the Municipal Technical Advisory Service, housed in the Institute for Public Service at the University of Tennessee.  She has been with MTAS for fourteen years, having spent the first five at the Nashville office before transferring to the Knoxville office.  Prior to joining MTAS in 2001, Margaret once worked for the agency as a graduate intern.  Her other experience includes work in Chattanooga, Tennessee; Kansas City, Missouri; South Pittsburg Tennessee; and Lumberton, North Carolina.  Titles she has held include records manager, p

Justin OHara, Information Technology Consultant

Justin O’Hara is the Information Technology consultant for MTAS.  He has been with MTAS for 10 years.  Justin is a graduate of the University of Tennessee, Knoxville, and has 20 years of experience in the technology profession.  He has worked in higher education, banking, retail, and various small businesses.  He specializes in network administration, network security, and infrastructure design.

Honna Rogers, Municipal Management Consultant

Honna Rogers grew up in Northeast Georgia.  She graduated from Piedmont College in Demorest, GA with a Bachelors of History degree and from the University of Tennessee with a Masters in Public Administration.  She previously worked for the City of Sevierville and as a Post Graduate Management Fellow with UT-MTAS.  While at MTAS she worked with the cities of Cleveland, Athens, East Ridge, and Signal Mountain and the SE TN Development District and the Athens Utility Board.  Honna spent five years as the Town Manager of Signal Mountain, TN before returning to UT-MTAS.

Frances Adams-OBrien, Librarian

Frances came to MTAS in 1999 from the Ringling School of Art and Design where she served as the Technical Services Librarian. This position provided many challenges as the library was bringing all operations up to industry standards and Frances's goal was the bring the technical services operations in line with the latest practices and standards.Prior to that she was the assistant director for technical services for Sarasota County Public Libraries and, for short stint, Frances was a reference librarian at the Tampa Public Library in the business and science reference section.

Stephanie Allen OHara, Legal Program Manager

Stephanie Allen OHara joined MTAS staff in the Knoxville office as a legal consultant on January 1, 2010. Effective November 1, 2013, Stephanie became the Legal Program Manager at MTAS.  Stephanie graduated from the University of Tennessee, Knoxville with a bachelor’s in business administration. While pursuing her undergraduate degree, she interned with the U.S. Congress and Philip Morris USA. She received her Doctor of Jurisprudence and Master of Business Administration from the University of Tennessee, Knoxville.

David Angerer, Municipal Management Consultant

EDUCATIONA.A., Belleville (Illinois) Area College, 1972 (General Studies)B.S., Southern Illinois University at Edwardsville, 1974 (American History/Government)M.P.A., University of Nebraska at Omaha, 1983  (Public Administration)WORK HISTORY1975-1976   Illinois Department of Conservation1976-1985   Nebraska Department of Roads1985-1988   City of West Bend, Iowa1988-1994   City of Ste.

Sharee Brewer, Finance and Accounting Consultant

Sharee began working with MTAS in July, 2012 serving as a Finance & Accounting Consultant in the west Tennessee grand division. She is stationed on the campus of UT-Martin. In addition to providing consulting services for municipalities, she is one of the trainers with the Certified Municipal Finance Officer (CMFO) Program. Prior to coming to work with MTAS, Sharee worked for 22 years as a financial & compliance auditor with the State Comptroller's Office, Division of Local Government Audit.

Jeff Broughton, Municipal Management Consultant

Jeff was hired as a municipal management consultant working out of the Nashville office in June 2013.  He covers Middle Tennessee from Nashville south to the Alabama state line.Prior to that, Jeff served as a city manager for 25 years and has over 35 years of combined municipal management experience in Tennessee, Kentucky, and Illinois.  Service as city manager include the Tennessee cities of Bristol (2004-2013) and Oak Ridge (1986-1995), as well as Henderson Kentucky (1995-2004).Jeff has a Master's Degree in public administration from Southern Illinois University, Carbondale Illinois; as

Doug Brown, Administrative Specialist II - Training

Doug has been with MTAS since 2006.  Currently an Administrative Specialist in the Training Department, he primarily works with the Municipal Management Academy and the Elected Officials Academy programs.Doug has an undergraduate degree in Political Science and a Master's degree in Education from the University of Tennessee.In his spare time Doug likes traveling, sports and food.

Sherri Brown, Administrative Specialist II

Sherri  joined Institute for Public Service, Central Office January 2, 2007 as an Administrative Assistant. She relocated to MTAS November 5, 2012 to provide administrative support in  accounts payable. Sherri received a Paralegal Degree in May 2006.  Sherri was born in Northern  Indiana and in 1969 her family relocated to Ft.

John Chlarson, Public Works Consultant

Jackson IPS Office ManagerSecretary, Tennessee Stormwater AssociationFormer Education Co-Chair,Tennessee Chapter of the American Public Works AssociationFormer Branch President, West Tennessee Branch, Tennessee Chapter of the American Public Works AssociationB.S., Civil Engineering, Tennessee Technological University, 1983John Chlarson has over 30 years’ experience in a wide variety of engineering applications, having worked for government, industry, and private consulting.

Ralph Cross, Finance and Accounting Consultant

Ralph CrossFinance and Accounting Consultant  Ralph Cross is currently employed with The University of Tennessee’s Municipal Technical Advisory Service (MTAS) as Finance and Accounting Consultant.

Dana Deem, Municipal Management Consultant

I grew up in the Washington DC. area.  After high school I enlisted in the Air Force and served 21 years, living overseas in the Philippines and Germany.  After the Air Force I went to work for the City of McKenzie, Tennessee as their City recorder and Finance Director.  Before joining the IPS staff in 2010, I served the City of Clifton, Tennessee as their City Manager.

Cyndy Edmonds, Specialist II

Cyndy Edmonds is no stranger to the Municipal Technical Advisory Service (MTAS). Having been an employee at the University of Tennessee for more than 23 years, Cyndy started her career as a production assistant in the Center for Telecommunications and Video (CTV) at the Institute for Public Service.

Kurt Frederick, Training Consultant

Kurt Frederick is a training consultant with the University of Tennessee Municipal Technical Advisory Service (MTAS). He has been with MTAS since 1999.

Nancy Gibson, Administrative Specialist II - Codes

Nancy Gibson has been working at MTAS for eight years in the Municipal Codes Department.  She works with cities and consultants regarding municipal codes and charters. Her duties include reviewing ordinances and compiling lists for inclusion in codes, producing new codes (and revisions) and compiling updates of existing municipal codes for cities.

Pat Hardy, Municipal Program Manager III

Pat grew up in New Jersey and attended East Tennessee State University earning undergraduate and graduate degrees (in City Management). He worked in the city management profession in Big Spring, Texas and in Blue Earth, Minnesota.

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